Göttingen - 2/21/17
Sycor at EuroShop 2017
The Microsoft Dynamics 365 full service provider Sycor is a co-exhibitor at the Microsoft Deutschland GmbH booth at the EuroShop 2017. The Göttingen-based retail experts demonstrate how rental companies can create a completely new and modern customer experience at the point-of-sale and, at the same time, drive digital transformation.
From March 5 to 9, Sycor demonstrates with a showcase at the Microsoft booth (hall 6, booth G24) at the EuroShop 2017 how retail and rental industry know-how and Microsoft technology merge seamlessly to form a ‚rentail‘ area, creating a completely new customer experience at the point-of-sale. “With our expertise in the retail industry and comprehensive know-how in the field of Microsoft technologies, we help mobile goods rental firms entirely rethink and reinvent their customer experience”, says Frank Wille, pre-sales team lead at the Microsoft Dynamics 365 full service provider Sycor. “Extraordinary customer service along with a unique customer experience at the point of sale help to set yourself apart from your competitors.”
Meeting the demands of retailers and rental companies, Sycor combines best practice retail functionality of Microsoft Dynamics 365 for Operations with CRM and other customer related processes enhancing them with rental specific functions. Using the seamless M-POS connection (Modern Point-of-Sale) and a Sycor App, the personalized customer experience – at both pick-up and return – is topped off. “Regardless of whether customers are picking up items previously reserved online or making an ad-hoc decision in the store or at a rental station, they experience perfect service aimed at meeting their requirements as quickly as possible with an optimum fit”, underlines Frank Wille.
With the help of Sycor companies not only create a whole new experience for their customers but also for their employees: They are provided with the tools they need to work efficiently with streamlined processes, simultaneously they have access to all information needed for top-class, personalized customer service. “This is facilitated through any device and with full mobile availability. With our help, customers lay the foundation for the digital transformation of their business”, Frank Wille summarizes.
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The Sycor Group is an international full-service partner and solution integrator (SI) for Microsoft Dynamics 365 (AX & CRM) and a Microsoft Cloud Solution Provider. The experts consult, implement, optimize and operate cloud, on premises, and hybrid scenarios. For major implementation and rollout projects the Sycor Group is, based on expertise in 80+ countries and with large systems up to 5,000 users, a reliable partner. 650 employees and 19 locations worldwide (Europe, Asia, America) assure international delivery capabilities.
The Microsoft Dynamics 365 added value partner
With consulting expertise “Made in Germany" Sycor provides customers with custom IT services and solutions for all divisions along the entire value chain, integrating individual solutions harmoniously into existing ones or setting up completely new infrastructure and application landscapes.
The comprehensive Microsoft Dynamics 365 portfolio (AX & CRM) is backed by extensive hosting services (full Microsoft stack) and complemented by solutions and services for Azure, Cortana Analytics, Power BI, SharePoint, Skype for Business, Office 365, and other online Microsoft products. In addition to that, Sycor offers software asset management and license consulting.
As an ISV, Sycor is a Microsoft Strategic Development Partner for rental, trade, service and maintenance of mobile goods and fleet management. Its industry solutions Sycor.Rental and Sycor.Fleet are genuine Microsoft Dynamics 365 solutions and available at the Microsoft AppSource. In the fields of manufacturing, retail, and professional services Sycor has consulting and development teams with many years of Microsoft Dynamics AX and industry expertise.
As a Microsoft partner, Sycor has many Gold and Silver competencies and maintains a quality management system certified according to DIN EN ISO 9001. ISO 27001 certification of the technology division confirms a robust information security management system. Sycor is a member of the Microsoft Dynamics Industry Partner Program EMEA in the areas of professional services and manufacturing.
The Sycor Group generated sales of EUR 71.7 million in 2016 with an average of 560 employees.
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