Managed services
Ensure the smooth operation of your systems and applications with Sycor.

Managed services

Count on Sycor's managed services and focus on your core business while your IT runs smoothly. With Sycor managed services, you have a comprehensive range of services available to you around the clock – from technical solutions such as system operation or infrastructure services to functional support for your applications including Microsoft, SAP, and Easy. Your IT support is provided using standardized service processes, mainly remotely by the Customer Competence Team assigned to you. The team is familiar with your processes and, in addition to providing application support, can also assist you with optimizing your business processes on request.

Perfectly positioned with central Enterprise Service Management and the Sycor Service Desk

Sycor managed services are based on central Enterprise Service Management and access to the services via the Sycor Service Desk. It centrally processes all inquiries and reports from your organization, routing them to the respective Customer Competence Teams for solution finding when necessary.

Enterprise Service Management administers all services in the managed services segment and their contractual delivery – naturally on the basis of ITIL V3. What's more, Enterprise Service Management at Sycor provides you with advice for optimizing your service and support processes and/or your service organization. Consulting can be independent of service delivery.

Managed Services

Technical managed services

Do you want to outsource parts or your entire IT landscape to an external service provider? We operate your complete systems – remotely or in the cloud, Microsoft, SAP, or various collaboration tools.

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SAP Application managed Services und Support

SAP application management and support

Benefit from our functional application management services. We look after the proper functioning of your SAP applications and assist you with the further development and optimization of your IT landscape.

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Sycor Customer Service für Microsoft Dynamics

Microsoft application management and support

Benefit from our functional application management services. We look after the proper functioning of your SAP applications and assist you with the further development and optimization of your IT landscape.

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Michael Zeiher

Sycor contact

Michael Zeiher

Technologie Services
Solution Manager

Phone + 49 551 490 2520

michael.zeiher@sycor.de

   

SYCOR GmbH

Heinrich-v.-Stephan-Str. 1-5

37073 Göttingen

Phone +49 551 490 0

info@sycor.de

SAPGoldPartner Microsoft competencies of Sycor Group CiscoPartner   SAP Certified in Hosting Services EasySoftware