Link to printed page: http://en.sycor-group/corporate/portfolio/support/
Printed on date: 1/17/17

Support

Quality-Assured IT Support

Sycor Support
With application support according to ITIL, we meet the requirements of our midsize customers for practical, effective support for applications that are often mission-critical. Permanently appointed experts who are familiar with the business processes of our customers are available under a central hotline number or via e-mail. All activities are recorded and documented in a call management tool. Upon request, this tool can also be made available to the customer for data entry and status tracking via the internet. Integration in customer tools for documentation or change management is possible as well. Regular service reporting that covers calls, costs and optimization potential makes controlling easier for IT and company management.

Microsoft Dynamics AX
Support

Comprehensive support for Microsoft Dynamics AX

  • Transparent
  • Measureable
  • At a high level
more

SAP
Support

We stand by you, even after you go live. You benefit from:

  • Expert know-how that is always up to date
  • Fast error correction
  • Low downtime
more

Business Application
Support

We look after your IT and meet all your support needs:

  • Solutions and workarounds
  • Ticketing and reporting
  • Change and release management
more
SAPGoldPartner Microsoft competencies of Sycor Group CiscoPartner   SAP Certified in Hosting Services EasySoftware