Solutions & Products
|Link to printed page:||http://en.sycor-group/e-commerce/solution/sap-web-channel-experience-management/|
|Printed on date:||6/24/17|
Online shop customers:
The e-commerce functions are also closely integrated with the e-marketing functions
(SAP CRM back end).
* With SAP Web Channel Experience Management, you can effectively present your products in the online shop for greater competitiveness. Except for cross-selling (proposals of suitable products), which is also available with SAP ERP, all of these functions are only available with the SAP CRM back end. We are happy to further expand this standard according to your wishes.
Your customers can:
* SAP Web Channel Experience Management helps you reduce costs for making contact with your customers while improving customer satisfaction. Online shop customers can access information on products and services directly in the online shop. E-service functions are available exclusively with SAP CRM back end.
Head of Customer
Engagement and Commerce
Phone +49 551 490 2128