Managed Services

Sycor – we guarantee the smooth operation of your IT

Managed Services
IT administration, monitoring, analysis and backup are essential elements to ensure consistent availability in any situation. You can entrust us with this task and focus on your core business. We operate your IT systems (server and storage systems) in your data centers. System management is performed just as though the systems were installed in our own data centers. We fully integrate your system into our system management environment. All important parameters of the hardware, operating system and also applications by request are permanently monitored. We handle all aspects of system operation, including backup and patch management. This relieves you and your employees of routine IT tasks, allowing time to focus on the further development of IT. You benefit from professional operational management on the basis of the ITIL standard and proven standard tools.

Our services are based on service levels defined in advance (availability, support hours, response times etc.). We also offer system-related application operation such as directory services / Active Directory.

Managed
SAP

Put your trust in our know-how! We are your SAP experts. Our SAP management includes the following:

  • Reporting
  • Backup and recovery
  • Support management
more

Managed Microsoft
Dynamics AX

As a Microsoft Gold Certified Partner, we offer you a complete range of services covering all aspects of Microsoft Dynamics AX operations:

  • Hardware, operating system and application operation
  • Comprehensive support, including system monitoring and management
  • Change management
more

Managed
E-Mail

We look after the operation of your
Exchange organization in your data center, and also handle the following:

  • Configuring the required Exchange roles
  • System integration
  • Message hygiene

more

Managed
SharePoint

Competent all-round service for Microsoft SharePoint from one source:


  • Consulting
  • Implementation
  • Operation and maintenance
 
more

Managed Services
Telephony

We handle the entire administration of your communication links and offer tailor-made solutions to meet your requirements:

  • Invoice verification
  • Master data management
  • Electronic invoice post-processing

more

Managed File
Services

We relieve you from the time consuming IT tasks and offer you a high degree of availability and data security.

  • File or print server setup and operation
  • Support for the integration of Unix and Macintosh computers
  • User rights and quota management
more

Managed
Database

Competent management of complex databases:


  • Protect your data against loss or data corruption
  • Installation and configuration
  • Performance optimization
more

Managed Services
Backup/Restore

We help you with the fast and efficient local storage and decentralized backup of your data in your data centers.

  • German-language hotline
  • Regular restore tests
  • ITIL-based and QM-certified processes
more

Managed Services
WAN/LAN

We offer the professional, reliable operation of your WAN/LAN infrastructure in your data center – Sycor WAN/LAN Managed Services:

  • Up to 7x24 operation with guaranteed service level agreements
  • Help desk staffed 7:00 am to 5:00 pm
  • Reliable and quality-assured
more

Managed
Server

We cover the full scope of the server business. While you are accessing your applications, we look after their smooth operation.

  • Administration and monitoring of your physical and virtual servers
  • Daily backup verification
  • Installation service
more

Managed
Security

Managed security by Sycor means permanent network security thanks to a managed security solution and cohesive overall concept to meet YOUR requirements.
 
  • Ongoing monitoring and analysis of the firewall logs
  • Direct IDS/IPS intervention in case of threats
  • 7x24 operation with guaranteed SLAs
Mehr erfahren

Managed
Virtualization

With a tailor-made solution to meet your requirements, we realize the benefits of server virtualization for you thanks to our expert knowledge and experience.

  • Modernization of your virtual server infrastructures
  • German-language team of specialists
  • Professional operation of the host systems
more
Michael Zeiher

Sycor contact

Michael Zeiher

Technologie Services
Solution Manager

Phone + 49 551 490 2520

michael.zeiher@sycor.de

   

SYCOR GmbH

Heinrich-v.-Stephan-Str. 1-5

37073 Göttingen

Phone +49 551 490 0

info@sycor.de

SAPGoldPartner SAP Certified in Hosting Services Microsoft competencies of Sycor Group CiscoPartner