Link to printed page: http://en.sycor-group/itk/outsourcing/managed-services/managed-database/
Printed on date: 8/23/17

Managed Database

Professional database management

Managed Database - Outsourcing Database
Databases often contain important data as the basis for business applications. Today's database technology is highly complex and demands special know-how combined with years of experience. We operate your Microsoft SQL Server and/or Oracle database for you, providing information securely and with high performance. The corresponding application is operated by you. We ensure that your data are protected against loss or data corruption, and that information is supplied to the applications as quickly as possible. We are also your competent contact for topics such as application-optimized database architectures and performance optimization, closely working together with you.

Our Managed Database Services use your existing technology infrastructure. We operate the databases on your servers in your data centers and, next to relief for your personnel, ensure professional database operation at a high level.

No matter which service you choose: you can focus on your core business and your application expertise, leaving the administration and backup of your databases to our expertise. Naturally we also stand by your side with advice as your contact for other database-related aspects.

Sound interesting? If so please contact us. We are happy to arrange a consultation with no commitment on your part.

Our Managed Database services at a glance:

  • ITIL-compliant processing of incidents and changes
  • Response times (service levels) defined in SLAs
  • Optional high-availability solutions
  • Incident management (identification, qualification and elimination of faults)
  • Change management (installing patches, service packs etc.)
  • Monitoring and alerting
  • Reporting
  • Backup and recovery
  • Performance management

We offer the following technical consulting services among others:

  • Installation and configuration
  • Database copies
  • Release changes and database migrations
  • Performance analyses
  • Architecture and design consulting
  • Account and license administration and consulting

Michael Zeiher

Sycor contact

Michael Zeiher

Technologie Services
Solution Manager

Phone + 49 551 490 2520

michael.zeiher@sycor.de

   
SAPGoldPartner SAP Certified in Hosting Services Microsoft competencies of Sycor Group Initiative Cloud Services Made in Germany CiscoPartner