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Printed on date: 10/18/17

Cisco SMARTnet.

Cisco Service for Optimum Availability

With the SMARTnet service, you receive highly qualified support and replacement hardware worldwide with fixed, defined SLAs.

Cisco SMARTnet.

We are your distribution partner for Cisco SMARTnet. Improve the availability of your network with Cisco SMARTnet., the award-winning technical support service.

As a Cisco Select Partner, we provide you with access to Cisco SMARTnet in addition to our own support offers. This award-winning technical support service offers direct access to Cisco technical support and a variety of technical resources at all times.  

Efficient network operation, fast, reliable and secure communication – Cisco SMARTnet.

Cisco SMARTnet is technical support available worldwide – 24 hours a day, 7 days a week and 365 days a year. The Cisco SMARTnet service permits the reliable operation of communication solutions through rapid problem resolution, flexible protection for various devices and premium options to improve operating efficiency.

As a distribution partner, we make the following Cisco SMARTnet services available to you among others:

  • Global access to technical support (e-mail, telephone, collaboration) around the clock
  • Replacement hardware within fixed timeframes
  • Optional technician on site
  • Continuous operating system software updates and upgrades
  • Cisco OS software support for longer equipment life, improved security, increased performance with bandwidth management, new protocol support and greater interoperability
  • Proactive diagnosis and real-time warnings for select devices with Smart Call Home

Interested? Do you have any questions?
If so, please contact us with no commitment on your part – we look forward to hearing from you!

Dirk Bugar

Sycor contact

Dirk Bugar

Technology Services

Phone +49 89 307 737 00

Fax +49 89 307 734 00

Dirk.Bugar@sycor.de

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