Göttingen - 3/19/18
Perfect basis for future growth
With the introduction of Microsoft Dynamics AX, the midsize company BITO-Lagertechnik Bittmann GmbH has laid the foundation for more transparent and efficient processes. The new ERP system promotes further company growth for a secure future.
The company's rapid growth, ongoing internationalization, and the establishment of international branches – 14 to date – brought the IT solution used previously to its limits. "A new solution was urgently needed. Axapta 3.0, our former system, was no longer able to handle our company's growth. We were only able to process a limited number of orders per day. That is why we wanted to speed up our processes, so that we would be able to handle all customer requests at the accustomed pace," explains Robert Schillinger, CFO at BITO-Lagertechnik Bittmann GmbH.
A modern, fully integrated ERP/MPC system was needed to optimize workflows and support the consistent, efficient handling of all processes. The right software, namely Microsoft Dynamics AX2012, and the right partner were soon found: "With Sycor, we found a service provider that is able to offer everything from one source and will allow us to work together over the long term. The soft skills such as the personal impression, reliability, and professionalism convinced us as well," Robert Schillinger explains. Comprehensive support for the project team was provided by Denis Klaar, Head of IT and Process Management at BITO. A lot of time was saved on coordination thanks to his effective groundwork and the precise definition of system requirements.