Microsoft Dynamics CRM
Optimize your Customer Relationship Management

Microsoft Dynamics CRM

Microsoft Dynamics CRM, now part of Microsoft Dynamics 365, helps you set yourself apart from the competition. With the customer relationship management system from Microsoft, you can address your customers individually and specifically. You are able to maintain an overview of complex customer structures and provide optimum support for your sales department. Use Microsoft Dynamics CRM for intelligent marketing and professional customer service as well. This will not only boost your efficiency, but help you gain new customers and maintain loyalty to your company over the long term.

The Benefits of Microsoft Dynamics CRM

  • Reduced costs and improved profitability by streamlining and automating business processes
  • Strengthened customer relationships and improved customer satisfaction
  • Optimum sales control and support
  • Comprehensive marketing and service functions
  • Useful analysis tools
  • Integration with additional Microsoft products (i.e.: Office, Outlook, SharePoint, Power BI, Social Engagement, or Skype for Business)
  • Offline mobile use for tablets and smartphones
  • Delivery of Microsoft Dynamics CRM in the cloud, on-premise, or as a hybrid solution

The Benefits of Having Sycor as Your Partner

  • Years of experience
    Benefit from the extensive knowledge and experience we have gained over the years from past CRM projects.
  • A strong Microsoft partner
    As a large Microsoft partner, we know exactly what counts for the integration of Microsoft Dynamics CRM with other Microsoft technologies (i.e.: Dynamics AX, Office 365, Skype for Business, Power BI, and SharePoint).
  • Scalability
    Sycor maintains partnerships with other software providers in order to expand the functionality of Dynamics CRM to meet specific requirements. We will help you identify the best add-ons and assist with their seamless integration.
  • Ready for the Cloud
    The future of CRM lies in the cloud. We take you there safely. With the online version of Microsoft Dynamics CRM, you benefit from the full range of functionality, while reducing your hardware and software investments.
  • Minimal effort, maximum results
    We implement Microsoft Dynamics CRM using the proven 80:20 method. Our motto: As much standard as possible, as little adaptation as necessary.
  • We're there for you from start to finish
    We will work with you through all phases of your Microsoft Dynamics CRM project. As a full-range service provider, we will accompany you from the preliminary design study all the way to support:

Our CRM expertise from the preliminary design study to support

Preliminary design study

  • CRM strategy consulting
  • Process and technology consulting
  • Proof of concept


  • License consulting for Microsoft and add-ons
  • Attractive license models with Sycor as your cloud solution provider

Implementation using the 80:20 method

  • Configuration
  • Customizing
  • Interface preparation (AX, SAP…)
  • Data transfer
  • Integration of add-ons and partner solutions
  • Testing


Change management and training

  • Handling of project communication
  • Concurrent change management
  • Multilingual user and key user training



  • Professional application support
  • Delegated administration – we handle administrative tasks for you on request

Get in touch!

If you're interested in Microsoft Dynamics CRM and would like to know more about how we can help as your full-range partner, please contact us! We'd be happy to help!

Webinar On Demand - Microsoft Dynamics 365 for Sales

Webinar On Demand - Dynamics 365 for Sales

Learn how you can improve your sales processes with Microsoft Dynamics 365 for Sales

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Microsoft Dynamics 365 Partner

We offer comprehensive services, solutions, and our own apps for Microsoft Dynamics 365.

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John Bertolino


John Bertolino

Sales & Marketing Director

Phone +1 412 788 9494


Heinrich-v.-Stephan-Str. 1-5

37073 Göttingen

Phone +49 551 490 0

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