Your CRM specialist for midsize enterprises

Dynamics CRM - Über uns
The Sycor Group is a full-range IT service provider with almost 500 worldwide and one of the leading Microsoft partners in Germany, Austria, and Switzerland. We support midsize enterprises in the digitalization of their sales, marketing, and service processes with Microsoft Dynamics 365 Customer Engagement (formerly Dynamics CRM).

Industry focus

We are intimately familiar with CRM processes in the industries of our customers thanks to many years of CRM experience. Our focus is on the pharmaceuticals industry, manufacturing, the retail sector, and the rental industry. We know what issues are relevant in your industry, what challenges you face, and how to overcome them with Microsoft Dynamics 365 Customer Engagement as a solution.

The future of CRM lies in the cloud

As a cloud solution provider and cloud CRM partner, our focus is on Microsoft Dynamics 365 Customer Engagement and on networking with other cloud technologies and services. With Microsoft Dynamics 365 Customer Engagement, you benefit from the full range of functionality while reducing your hardware and software investments!

As much standard as possible, as little adaptation as necessary:
The 80:20 implementation method

  80:20-Einführungsmethode With our 80:20 implementation method, we keep your CRM system running beyond the next update. Our experience has shown that 80% of all CRM requirements can be covered by the standard solution while only 20% is individually configured and developed.

What sets us apart from other service providers:

  • Unique industry know-how and CRM process understanding
  • By a midsize company for midsize enterprises: We as a medium-sized business are familiar with your special requirements
  • Best-practice implementation according to the 80:20 method
  • High degree of user acceptance thanks to concurrent change management und training
  • Full service: conceptual design, license management, implementation, operation, and support for the CRM system

As a full-range service provider, our goal is to accompany you in all phases of your CRM project. With a large team of certified consultants, developers, trainers, and supporters experienced in the industry, we give your IT a face.

Discover our comprehensive service!

Bernd Carstens

Sycor mbs contact

Bernd Carstens

Account Manager

Phone +49 551 38 39 832

Uwe Schaarschmidt

Sycor contact

Uwe Schaarschmidt

Sales Microsoft Dynamics

Phone +49 551 490 2531

Local Contact Americas
Local Contact Asia


Heinrich-v.-Stephan-Str. 1-5

37073 Göttingen

Phone +49 551 490 0

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