Sycor.LifeSciences is the pharmaceutical sector CRM solution for Microsoft Dynamics 365 Customer Engagement. The solution provides companies in the life sciences industry with comprehensive basic functions for use in sales and marketing.

MicrosoftAppSourceSycor.LifeSciences is a genuine "cloud first, mobile first" solution: Fully integrated into Microsoft Dynamics 365 for Customer Engagement, Sycor.LifeSciences combines the scalability and flexibility of the cloud with full mobile availability. Your sales force employees have full mobile access to the required information and functions at all times and on any device.

The expanded data model optimizes customer administration for physicians, medical practices, hospitals, and healthcare organizations. You can also administer customer-specific properties and characteristics quickly and easily. Sycor.LifeSciences therefore provides you with all relevant information at a glance.

Administer your sales organization by linking territories, lines, and business units along with the assigned selling teams in Territory Management. This allows you to individually control the assignment and visibility of your customers. The organization of visit management is a central element of Sycor.LifeSciences: In addition to planning customer visits, your sales force can centrally record calls details such as products, key messages, and feedback in Sycor.LifeSciences. Predefined reports are used for controlling and evaluating customer contacts. The flexible solution can be expanded at any time as well, for example if you want to also record sample documentation.

Would you like to learn more? Then get in touch with us now!

The special functions and processes of Sycor.LifeSciences include:

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All features of the D365 Customer Engagement cloud CRM solution

  • Can be used online & offline
  • For all devices: laptop, tablet, or smartphone
  • Easy integration of additional Microsoft solutions: Power BI, Office, Exchange, Skype for Business, SharePoint

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Expanded data model for customer administration

  •  For physicians, practices, pharmacies, hospitals, departments, or healthcare organizations
  •  Supports the administration of customer-specific properties and characteristics
  •  Representation of roles, hierarchies, and relationships

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Product data

  • Allows you to administer your products and promotional items
  • Manage key messages and possible responses for active products being discussed

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Functions for mapping your sales organization

  • Business units, lines, territories, cells
  • Assignment of customers to territories
  • Control of customer visibility

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Visit management

  • Planning and reporting of customer calls
  • Recording call details: products, key messages, and feedback
  • Flexible and expandable, e.g. for sample documentation
  • Predefined reports for controlling and evaluating customer contacts

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Bernd Carstens

Sycor mbs contact

Bernd Carstens

Account Manager

Phone +49 551 38 39 832


Heinrich-v.-Stephan-Str. 1-5

37073 Göttingen

Phone +49 551 490 0

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