Cisco Unified Communications by Sycor
With unified communications solutions tailored to market needs, we establish the basis for fast decision making, optimum accessibility of all employees and interactive collaboration in real time.
Unified communications – mobile and flexible communication across all channels and sites
We conceive, implement and operate tailor-made, modular, scalable and stable unified communications solutions for your business based on Cisco technology. Cisco Unified Communications Manager is the optimum, flexible VoIP communication platform for this purpose: it optimizes employee accessibility and permits collaboration across various communication channels, constituting the starting point for voice communication, web and videoconferencing with desktop sharing, instant messaging, presence information and mobility.
Sycor – Cisco Select Partner with a comprehensive service portfolio
Our unified communications solutions are tailored to market needs, flexible, scalable and are seamlessly integrated into your business processes by us. We ensure integration into existing infrastructures. With our UC solution, we harmonize your communication processes across distributed sites, improve the accessibility of your employees and ensure that the right means of communication are available and stable at all times. Thanks to our know-how, mobile devices become fully functional network extensions. In addition to faster, more stable communication and optimized collaboration, the integration of all UC components into an existing office environment also improves acceptance of the solution.
Sycor Hosted PBX Cisco – we operate your Cisco solution
Last but not least, our experts are also happy to handle the operation of your unified communications solution – fully managed, 365x7x24, with guaranteed SLAs, a help desk staffed from 7:00 am to 5:00 pm or our premium help desk staffed around the clock.
Cisco Unified communications by Sycor – your benefits:
- Cisco Unified Communications Manager as a reliable, stable, flexible and modular communication platform
- All telecommunication performance characteristics common in Europe and the USA, in one system
- Seamless integration into business processes and existing infrastructures
- Convergence of communication processes in companies with distributed sites
- Faster communication and optimized collaboration
- Basis of voice communication, video conferencing, instant messaging, presence information, mobility and web conferencing
- Mobile devices become fully functional network extensions
- Can be expanded with the Unified Contact Center Express (up to 400 concurrent agents), Cisco Unified Presence and Cisco Unity (voicemail function)
- Detailed voice data capture using the Alwin product by Aurenz
- Attendant console functions using the Peter Connect product by JDM Software
- One contact person for all UC matters, including operation of the overall solution with binding SLAs and quality-assured service