Training for the life sciences sector
Knowledge transfer and further development of your field service employees

Training - Anwendertraining für CRM, ERP und Microsoft Office
We have in-depth industry knowledge thanks to our many years of experience in the life sciences sector. We ask the right questions and know your processes and requirements. Sales, medical sales liaison or key account manager – we know what functions your employees use in the CRM system and train them accordingly.

You get compact and, above all, field-day-neutral training from us. We adapt our training to the mentality and culture of the target group being trained, and also offer multilingual training. To accompany training, we prepare training documentation such as manuals, quick references, wikis and e-learning. You too can benefit from our consultation training for pharmaceutical field service. We show your field service employees how to optimize the use of an iPad or other tablets in communication with doctors. Here we play out various scenarios (talking to a doctor in a hospital corridor, with a doctor at their desk etc.) and explain how to reap all the benefits of the tablet and how to present your products to best advantage.

Count on us for your IT training. We have comprehensive knowledge in the CRM systems specific to the life sciences sector, such as Veeva CRM or update. See for yourself. Contact our experts.

Your advantages:

  • Optimized training approach for multinational IT training projects
  • Process-oriented training approach
  • Training concept that meets global and local requirements
  • Tailor-made learning materials that incorporate customer-specific workflows and specifications
  • Deployment of multinational trainer teams
  • Target groups: end users, key users, multipliers
  • Face-to-face training, online training, screencasts
  • Event management
  • Technical focal points: CRM, ERP, expense, business applications, sales, marketing
  • iPad consultation training
  • Multilingual Veeva training


Referenz: Otto Bock - migrate its B2B online store from SAP Internet Sales 4.0 to SAP Web Channel 7.0 for ERP

Platform for company-wide learning

To establish a more efficient organization of further training processes at Otto Bock HealthCare GmbH, SYCOR mbs GmbH implemented a global Learning Management System (LMS) based on Microsoft SharePoint.

Read reference


Pharmaceutical product manufacturer Teva with its ratiopharm brand chooses training by Sycor mbs for CRM harmonization

Teva GmbH

Pharmaceutical product manufacturer Teva with its ratiopharm brand chooses training by Sycor mbs for CRM harmonization

Training Veeva CRM
Referenz: Intermune

European launch of a sales force structure in cooperation with Sycor mbs

Sycor mbs delivers European-wide multilingual training and testing services as well as a CRM Service Desk.

Read reference

Global IT Training Project with High Flexibility

In order to optimally support the worldwide implementation of the new expense settlement program EERS from the start, the pharmaceuticals company Eli Lilly and Company relied on the training expert Sycor mbs. The Göttingen-based IT service provider supported more than 33,000 users in 59 countries and 14 languages, helping them to use the new system with a comprehensive training and support package.

Read reference

Professional support for CRM implementation

Looking to integrate their CRM landscape, Laboratoires Grünenthal S.A.S. launched a CRM solution from Veeva. Training experts SYCOR mbs GmbH carried out the know-how transfer and instructed Grünenthal‘s employees in the use of the new system.

Read reference

European approach for Veeva CRM training project

When it came to switching to a cloud-based CRM solution from Veeva Systems, Eli Lilly and Company (Lilly) chose SYCOR mbs GmbH as their European training partner. Sycor mbs developed a modular training concept for Lilly’s sales force in Germany, UK, Italy and Spain. Services included the localization and creation of material, conducting the training all the way to a temporary CRM support for the end users.

Read reference

Service all around: Mobile Devices at grips

Everything from a single source: Three-tier iPad support with Mobile-Iron as MDM, project support, and supplier management for more than 600 mobile devices used by office staff and sales force of Lilly Germany.

Read reference
Steffen Moos

Sycor mbs contact

Steffen Moos

Account Manager

Phone +49 551 38 39 846


Heinrich-v.-Stephan-Str. 1-5

37073 Göttingen

Phone +49 551 490 0

 Ysura_GmbH_Logo_sw Veeva Partner SW Smbs: MS Partner Logo sw