Pittsburgh - 11/2/17


Make sure your service calls go off without a hitch with Microsoft Dynamics 365 for Customer Service

Microsoft Dynamics 365 for Customer Service

What to expect:

Our CRM consultants will guide you through a service scenario with Microsoft Dynamics 365 for Customer Service to show you how to simplify and improve your service process. Your service calls should run smoothly on a consistent basis, so that you have more satisfied customers and make more customer service representatives available during peak support periods. We’ll show you how.

You'll learn:

  • How to solve a customer service case, from creation to close
  • How to provide your agents with the knowledge they need to deliver faster, more consistent service

  • How to simplify your overall customer service process

  • How to make the most of your service resources


Date: November 14, 2017

Time: 1:30 PM – 2:00 PM ET




Attend the webinar for a chance to win a free 1-day customer service strategy workshop!

The workshop will include a call up front to go over your organizational strategy and current customer service processes, pain points, etc. On the day of the workshop, we will meet with you on site to discuss your strategy in detail, including documentation.

How to win:

1. Attend our webinar on Nov. 14

2. Answer the 2 poll questions during the webinar

3. Those who attend and answer both poll questions will be entered into a raffle to win.

    Winner will be selected randomly. Only 1 winner will be selected.



John Bertolino


John Bertolino

Sales & Marketing Director

Phone +1 412 788 9494


Heinrich-v.-Stephan-Str. 1-5

37073 Göttingen

Phone +49 551 490 0


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