Standard and business application training
Successful knowledge transfer through efficient learning processes

IT Software Training - Business Application Training - CRM Training

Based on the latest scientific insights, our training is designed to create an attractive course with the right mix of methods. You won't get off-the-shelf training from us. All IT training is designed and carried out to meet the specific needs of the customer.

We use training methods that focus on the benefit for the user, thereby resulting in high acceptance of change.

Training is always practical and interspersed with activating elements. From face-to-face to web-based, from end-user to multiplier training – we offer the right training solution no matter what the requirements.  While the individual elements are designed to be as universally applicable as possible, they simultaneously allow local requirements in various countries to be taken into account.

With us you get everything for optimum IT training from a single source. In addition to the conceptual design and implementation of training, we also handle event and participant management entirely for you. More than 15,000 participant days are proof of the quality of our portfolio and the satisfaction of our customers.

Would you like more information? Then please contact us.

Overview of our services:

  • Individual training concepts
  • Business application training (CRM, ERP, HR tools, CMS, retail systems, ...)
  • Standard application training (Microsoft Office, Microsoft SharePoint, unified communication)
  • Consultation training for mobile devices
  • Multiplier training
  • Face-to-face or online training
  • Multilingual training (German, English, Spanish, French)
  • Participant and event management



AstraZeneca GmbH

Introduction of Veeva CRM for approx. 350 internal and 750 external users, consulting, training and support

Introduction of Veeva CRM


Pharmaceutical product manufacturer Teva with its ratiopharm brand chooses training by Sycor mbs for CRM harmonization

Teva GmbH

Pharmaceutical product manufacturer Teva with its ratiopharm brand chooses training by Sycor mbs for CRM harmonization

Training Veeva CRM

Global IT Training Project with High Flexibility

In order to optimally support the worldwide implementation of the new expense settlement program EERS from the start, the pharmaceuticals company Eli Lilly and Company relied on the training expert Sycor mbs. The Göttingen-based IT service provider supported more than 33,000 users in 59 countries and 14 languages, helping them to use the new system with a comprehensive training and support package.

Read reference

Professional support for CRM implementation

Looking to integrate their CRM landscape, Laboratoires Grünenthal S.A.S. launched a CRM solution from Veeva. Training experts SYCOR mbs GmbH carried out the know-how transfer and instructed Grünenthal‘s employees in the use of the new system.

Read reference

European approach for Veeva CRM training project

When it came to switching to a cloud-based CRM solution from Veeva Systems, Eli Lilly and Company (Lilly) chose SYCOR mbs GmbH as their European training partner. Sycor mbs developed a modular training concept for Lilly’s sales force in Germany, UK, Italy and Spain. Services included the localization and creation of material, conducting the training all the way to a temporary CRM support for the end users.

Read reference
Referenz: Otto Bock - migrate its B2B online store from SAP Internet Sales 4.0 to SAP Web Channel 7.0 for ERP

Platform for company-wide learning

To establish a more efficient organization of further training processes at Otto Bock HealthCare GmbH, SYCOR mbs GmbH implemented a global Learning Management System (LMS) based on Microsoft SharePoint.

Read reference

Service all around: Mobile Devices at grips

Everything from a single source: Three-tier iPad support with Mobile-Iron as MDM, project support, and supplier management for more than 600 mobile devices used by office staff and sales force of Lilly Germany.

Read reference

New support approach for Business Applications and iOS Support with Sycor mbs

SYCOR mbs GmbH is providing business application support for four different CRM systems and the administration of several iOS apps for AstraZeneca GmbH, a research leader in the pharmaceutical sector, over the next three years.

Read reference
Steffen Moos

Sycor mbs contact

Steffen Moos

Account Manager

Phone +49 551 38 39 846


Heinrich-v.-Stephan-Str. 1-5

37073 Göttingen

Phone +49 551 490 0

Ysura_GmbH_Logo_sw Zur Partnerübersicht Microsoft Gold Partner Logo